Apprenticeship Level 2
Property Maintenance Operative
Duration: 24 Months
Level: 2
Who is this for: Maintenance Apprenticeship
How to Apply: Please speak with your Line Manager before applying.
About
The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition.
Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team.
They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment.
They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness.
They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.
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Knowledge, Skills and Behaviours
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​UNIT 1: Understand the roles, responsibilities and reporting procedures of a property maintenance operative.
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UNIT 2: Health and safety in property maintenance.
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UNIT 3: Apply customer service in property maintenance.
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UNIT 4: Carrying out painting and tiling tasks.
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UNIT 5: Plan and carry out preventative property maintenance.
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UNIT 6: Carry out plumbing maintenance and repairs
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UNIT 7: Carry out electrical testing and repairs.
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UNIT8: Understand and maintain heating ventilation and air conditioning plant.
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UNIT 9: Internal and external building fabric maintenance.
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UNIT 10: Understand energy, environment and sustainable practices within property maintenance.
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UNIT 11: Control of property maintenance related resources and equipment.
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UNIT 12: Working with external contractors.
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End Point Assessment
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PORTFOLIO OF EVIDENCE
Completed on programme covering competence and behaviours.
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SHORT RESEARCH ASSIGNMENT
Completed on programme covering the industry and workplace the apprentice is working in, as well as underpinning knowledge.​
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KNOWLEDGE ASSESSMENT
A multiple-choice questions to assess the majority of the generic knowledge across the apprenticeship.
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PRACTICAL ASSESSMENT
Completing a number of core practical activities, in controlled conditions. This will be graded pass/distinction/fail.
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INTERVIEW
A structured conversation with the apprentice on skills not covered by the practical assessment as well as the behaviours using the portfolio of evidence as a basis for the discussion. This will be graded pass/distinction/fail.