Through a mix of practical, face-to-face, and online learning within your day-to-day role, you will complete a range of assessment activities to enhance your supervisory skills and knowledge to a consistently high level in your sector, and in particular your chosen area of specialism, such as:

​

• Food and beverage supervisor

• Bar supervisor

• Housekeeping supervisor

• Concierge supervisor

• Front office supervisor

• Event supervisor

• Hospitality outlet supervisor

​​

It will include the following topics:

​

• Understanding your Business and its Teams

• Personal and Team Development

• Financial Performance of the Business

• Business Risks Analysis and Legislation

• Business Efficiency & Controls

• Understanding Customers

• Sales and Marketing

• Leadership